Please do not submit your order if you are not ready to have your order picked and shipped out. If you are looking for a shipping quote please inquire through our website or by email before putting you order through.
THE NOTE SECTION IS NOT A PLACE TO ASK QUESTIONS, PLEASE ASK YOUR QUESTIONS BEFORE PLACING YOUR ORDER, PLEASE. THE NOTE SECTION IS FOR SHIPPING SPECIFICATIONS (UPS, MAIL, NEXT DAY AIR, ETC), COLOR INFO, OR CAR INFORMATION THAT MAY BE NEEDED FOR PARTS YOU ORDERED.
We try to ship the most economical way possible. Due to the various shapes, sizes, and weights of parts, we cannot determine an accurate shipping quote until the order is packaged up, weighed, and dimensions taken. When possible; we combine shipping charges on multiple item orders to save you money, by putting all items in the same box. Shipping charges will be calculated and charged once the order is packaged up.
Your credit card will be “pre-authorized” 20% (Up to $250 max depending on size of your order) of your cart total to account for shipping. But you will be “charged” the actual shipping amount once calculated by our shipping department.
Tracking information will be emailed to you upon shipment. We always ship the most economical way possible (unless specified) and charge the actual shipping charge provided by the shipper. We ship USPS, UPS, and Speedee(if available). Depending on size of order your shipment may go truck freight. If this is the case we choose from the list of different freight carriers to get you the best rate (see below). All orders are fully insured for the total cost on the invoice. Keep in mind that large items get billed at UPS oversized rates, even though they may not weigh a lot. These items include spoilers, bumpers, package trays, molded hood pads, wheel housings, rocker panels, wheel well moldings, etc. Some small items will get shipped out US mail with delivery confirmation. Note that UPS next day air and second day air shipping is available upon request, but greatly effects the shipping cost. The Parts Place Inc. is not responsible for delays after your package has left our facility, that falls on the shipping company. If shipping with an expedited service we will work with the shipping company on your behalf to get your expedited shipping costs credited according to the shippers policies, but there are no guarantees. This also applies to lost shipments, we file the claim for you and refund you once the claim is approved. No refunds will be made without the shipping company's approval.
Items that must ship by truck freight, for example: doors, hoods, fenders, quarter panels, floor pans, etc. are too large to ship conventionally. We ship these items with the carrier that provides the best rate to your zip code, shipping cost to a business address averages between $180.00 - $250.00, depending on how far you are from us it could even be more. Residential shipping is available but costs about $40.00-50.00 more.
Sorry but we do not ship C.O.D.!
Cancellations and Additions to Previous Orders:
Please understand that orders are printed in batches and not always handled by the same parts puller. We have a 75,000 square foot warehouse and your order will touch multiple hands before leaving. This means that even if you place a second order minutes after your first order they may not ship together. This is also true when trying to phone in additional parts to be added to an existing order. This also goes for cancellations. In the interest of getting orders shipped out quickly and efficiently; we cannot spend time running through the warehouse hunting down your order. We will try our best to combine when possible, but this not always a given.
Products may be returned for a full refund, credit or exchange within 30 days of receipt(minus shipping and does not apply to special orders, GM NOS, used parts). All returns after 30 days will receive a 25% restocking fee. All parts must be returned in their original packaging and must be in a re-sellable condition. They must also be accompanied by a copy of the original invoice. Should you need to return a part for refund, exchange or credit, please contact our sales department for instructions on how to go about your return. We will not accept returned goods without prior authorization. The customer is responsible for shipping charges on all return orders.
PLEASE SEE OUR FULL LIST OF COMPANY POLICIES FOR MORE INFO: